Download our app and
see your options

If there are lift options that you would like to use, then you can book the trip easily in the app. If you want to offer a lift, then you can easily offer your daily trips – completely automatically.

Simple, quick confirmation

You’ll receive a message the moment someone can offer you a ride. Don’t wait. Check today whether someone’s travelling the same route as you. You can use the app on smartphone or tablet and you can book a ride with one single click.

Fixed prices and meeting points

We’ve fixed the kilometre price in advance and you’ll and you pay easily via the app. We’ve also defined the meeting points, so that you can easily be picked up and dropped off.

Download our app and
see your options

If there are lift options that you would like to use, then you can book the trip easily in the app. If you want to offer a lift, then you can easily offer your daily trips – completely automatically.

Simple, quick confirmation

You’ll receive a message the moment someone wants to share your ride. Don’t wait. Check today whether someone’s travelling the same route as you. You can use the app on all platforms. Confirm a request with a single click.

Fixed prices and meeting points

We’ve fixed the kilometre price in advance and you’ll receive payment directly via the app. We’ve also defined the meeting points, so it’s easy to pick up passengers en route.

TAKE A LOOK AT OUR OTHER PRODUCTS TOO (only in Danish)

FAQ’s

Here are answers to most of the questions about NaboGO

Usually NaboGO encourages users to travel in the largest-possible groups. However, during the current corona pandemic, we’re following the authorities’ recommendations and we’ve established restrictions on the platform. That means that currently no more than three people should travel in the same car. We also urge you to stick to the same group of travellers as far as possible.

A meeting point is a pre-defined digital stop, which makes organising everyday travel incredibly easy. The pick-up points mean that users know exactly where to meet up. The goal of NaboGO and Denmark’s municipalities is to position the meeting points in locations where picking up passengers is most convenient. When a user creates a journey, the point of origin and destination will automatically be registered as a meeting point.

NaboGO doesn’t have meeting points everywhere in Denmark because, generally speaking, we only have them in municipalities that have entered into a cooperation agreement with NaboGO (see the ‘Partnerships’ page). We believe it will require a wholehearted effort on the part of NaboGO, municipalities and companies to change their everyday transport habits. That’s why, when it comes to a launch, the location of the meeting points and the actual job of communication require a major effort from everyone involved.

If you believe there should be a meeting point near your home or place of work, you can write to NaboGO. We’ll be happy to create that meeting point for you. This also applies to municipalities in which there’s no NaboGO agreement. Do you need a meeting point near you? Write to us here >

Yes. You can cancel your scheduled lift without being charged a fee. However, we encourage both passengers and drivers, as far as possible, to cancel with as much advance notice as possible.

As a driver, you can cancel your journey at any time, whether or not you have an agreement. There’s no charge.

If you’ve merely offered a lift, but don’t have an agreement, you can delete or adjust this offer of a lift under the ‘Lift Offers’ tab under the ‘My Activities’ tab.

If you’ve received and approved a request from a passenger, you can cancel or adjust the time of the lift under the ‘Agreements’ tab under ‘My Activities’. To reduce the inconvenience to the passenger as much as possible, such changes should only occur when absolutely necessary, and should be made with as much advance notice as possible.

If a driver has to cancel, NaboGO refers the passenger to other available options: for example, public transport and municipal ‘flextrafik’, both of which also feature on the NaboGO platform.

As a driver, you can always write a joint message to your passengers. You can find the relevant message feature in ‘Agreements’ under ‘My Activities’.

No. NaboGO has established a kilometre rate, ensuring that you cannot earn money by offering lifts, since the cost of driving in your own car exceeds the income. That means that, in accordance with the current tax regulations, it can be classified as ridesharing.

NaboGO pays out the money about once a week. So it may take a few days from the completion of an agreement before you are paid. If you have any questions, or if you have an outstanding payment, feel free to write to us at support@nabogo.com.

Both the driver and the passenger must start the process by clicking ‘Start trip – go to route’, which can be found in ‘Agreement Details’. This will show the other party’s location, and it will then be possible to follow the car as it approaches the agreed meeting point.

Completing a commuter profile will free you from just about all everyday coordination. This means that details of meeting point, pick-up time, etc. will automatically be agreed upon via the app. Any discussions regarding coordination using the message feature shouldn’t be necessary. Settlement of accounts is also fixed and takes place automatically via the platform. Of course, you can adjust your commuter profile at any time: for example, delete fixed days or adjust times.

The price is calculated automatically on the basis of a fixed kilometre rate. The kilometre rate is DKK 1 per kilometre for kilometres 1-10, DKK 0.75 per kilometre for kilometres 11-20, and DKK 0.5 per kilometre for more than 20 kilometres.

The driver receives the full amount the passenger is charged, minus a small payment fee, which NaboGO charges to cover the bank transaction.

NaboGO isn’t in possession of your credit card information. It is stored by Quickpay – one of the most widely-used and secure providers of online payment.

You can delete your account in ‘Settings’ under the menu in the top right-hand corner. If you delete your account, all agreements will be cancelled.

Users of NaboGO’s platform must be 18 years of age or above. This is because currently we do not collect children’s certificates, etc.

User stories (only in Danish)

“Jeg er lidt spændt på, om jeg kommer til at bruge det, for jeg elsker at være uafhængig, men omvendt så hader jeg også alle de biler der er på vejene, så jeg synes også det ville være mega smart, hvis vi kunne være lidt flere i bilerne. Hvis jeg kan bruge det, uden at jeg skal bøvle en hel masse med at vente osv., så bliver det en succes for mig.”

Jan

Udbyder lift mellem Albertslund og Søborg

“Jeg kører fast den her tur hver dag som chauffør, så hvis det er nemt og belejligt vil jeg gerne hjælpe andre på arbejde og selv tjene lidt ekstra til benzinen.”

Amalie

Udbyder lift mellem Vesterbro og Søborg

“Jeg synes at samkørsel er en god idé, frem for at alle kører rundt i halvtomme biler. Jeg har oprettet mig fordi jeg kører nogle lange strækninger, hvor det kan være meget rart at have lidt selskab på turen. Så det er både ud fra et miljøhensyn, men også praktisk med selskab, så jeg kan holde mig frisk på køreturen.”

Berit

Udbyder lift mellem Haderslev og Søborg

“Jeg oprettede mig i appen som pendler, der søger lift. Der fandt jeg ud af, at én af mine kolleger bor et stenkast fra mig, og at han udbyder lift. Så vi har kørt sammen mange gange til og fra arbejde. Det sparer jeg tid på, 25-40 minutter pr. vej. Og så slipper jeg for at køre i egen bil, men kan slappe af og snakke lidt om arbejdspladsen og lignende. Det er ret hyggeligt.”

Michael

Søger lift mellem Roskilde og Ballerup

“Jeg synes, samkørsel er en rigtig god idé, fordi der er for mange biler på vejene, og så er det bare en oplagt at køre sammen. Jeg bor forholdsvis tæt på, men kører selv i bil, så jeg kunne godt forestille mig, at vi er mange her inden for en radius, som kan hjælpe hinanden.”

Else

Udbyder lift fra Hellerup til Søborg

”Det er en rigtig god idé. Jeg sidder altid alene i bilen, og det kunne være rart at have nogle at snakke med og på den måde udvide mit netværk. Jeg vil også gerne slå et slag for miljøet, så vil det være at slå to fluer med et smæk, når andre kommer med i bilen.”

Ulla

Udbyder lift mellem Farum og Ballerup

“Jeg synes, samkørsel er superfedt og har prøvet det på længere strækninger flere gange. Jeg kan godt lide at snakke med andre mennesker, som jeg normalt ikke ville være i kontakt med. Muligheden for at få ny viden om, hvordan andre lever, arbejder og ser på verden er værdifuld.”

Mette

Søger lift mellem Nørrebro og Ballerup

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